Transfer domain names from Joker to RockNspace

Overview

This page takes you step by step through the procedure for transferring a domain away from Joker and into an account at eRockNspace.

The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.

Transfer Task 1: Verify that the domain name is eligible for transfer

To make sure your domain name can be transferred, check the following:

• The domain name has been registered for at least 60 days, and has been at Joker for at least 60 days.
• The domain name is not in "client update prohibited" status.

Transfer Task 2: Confirm contact information

Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at Joker, because it is these contacts who receive the transfer request and okay the transfer.

To update these contacts at Joker:

1. Log on to your account at Joker.com.
2. In the menu, click "Service zone".
3. In the "Advanced Options" section, click "create" or "change".
4. Follow the directions in the user interface.

Transfer Task 3: Obtain the authorization code or retag the domain name

Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

To transfer a .com, .net, .org, .info, .biz, .us, .name, or .cn domain name, obtain the authorization code from Joker

1. Log on to your account at Joker.com.
2. In the menu, click "Service zone".
3. In the "Advanced Options" section, click "proceed".
4. In the "AUTH-ID Request" section, click "proceed".
5. In the "Domain" box, type the domain name, and then click "Send Auth-ID".

Transfers of TLDs other than those named above do not require any codes or tags.

Transfer Task 4: Unlock the domain

Before you can transfer a domain away from Joker, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.

To unlock:

1. Log on to your account at Joker.com.
2. In the menu, click "Service zone".
3. Click "Switch off domain protection".
4. If prompted, save or apply your changes.

Transfer Task 5: Transfer the domain name to eNom

Once you have prepared the domain name at Joker, you're ready to transfer to eNom.

To transfer your domain name to RockNspace:

1.    Log on to your RockNspace account.

2.    Enter Domain, Captcha -> "Transfer".

3.    Enter the Authorization Code (EPP) if required, Check any Domain Options you wish to purchase Then click "Update Cart"

4.    If everything is Correct then Click "Checkout".

5.    Fill in your details if you do not already have an account set up with RockNspace If you have an account Click to Login

6.    If you have a Promotional Code enter it and click "Update Cart"

7.    If everything is correct click "Complete Order"

8.    Pay for Domain Transfer using PayPal (Note: You can pay without having a PayPal account just click I do not have a PayPal account and then follow instructions to use - VISA,MC,AMEX or Discover)

9.    Then Click "Pay".

10.  When the domain name contacts receive email from RockNspace asking them to approve the transfer, do so by following the instructions in the email.

Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:

• Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
• Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don’t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
• Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
• If you plan to transfer a large number of domains, but in separate requests, ask eNom’s transfer specialists to keep your proof of identity on file so you don’t have to resubmit it with every transfer request.
• Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
• For .uk and .ca names, always use the Auto verification method.