GoDaddy

Transfer domain names from Go Daddy to RockNspace

Overview

This page takes you step by step through the procedure for transferring a domain away from Go Daddy and into an account at RockNspace.com.
The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.

Transfer Task 1: Verify that the domain name is eligible for transfer

To make sure your domain name can be transferred, check the following:
  • The domain name has been registered for at least 60 days, and has been at Go Daddy for at least 60 days.
  • The Registrant contact information has not changed for at least 60 days.
  • The domain name is not in "client update prohibited" status.

Transfer Task 2: Update Administrative contact information

Before you can transfer a domain, the Administrative contact information (especially the email address) must be up-to-date at Go Daddy, because the Administrative contact receives the transfer request and okays the transfer.
Note: Go Daddy regards any changes to the Registrant contact information to be an "internal transfer" and will reject any transfer requests for 60 days after changes to the Registrant contact information. We recommend that you leave Registrant contact information as-is at Go Daddy. As long as either the Registrant or Admin email address is correct and you're using the Auto Verification method, you can make any needed changes once the domain name has successfully transferred to RockNspace.

To update the Administrative contact at Go Daddy:

  1. Log on to your account at GoDaddy.com.
  2. On the "Domains" menu, click "My domain names".
  3. Click the domain name you want to transfer.
  4. If the Administrative contact information is incorrect, click the "edit" link next to the Administrative contact at the bottom of the page.
  5. Update the Administrative contact information and click "OK".

Transfer Task 3: Obtain the authorization code or retag the domain name

Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

To transfer a .com, .net, .org, .info, or .biz domain name, obtain the authorization code from Go Daddy:

  1. On the "My domain names" page, click the domain you want to transfer.
  2. In the "Domain Information" section, find the "Authorization Code" row and click "Send by email".
  3. Click "OK".

To retag a .uk domain name:

  • Contact Go Daddy and ask them to retag the domain name to ISP tag RockNspace.
  • Alternatively, you can retag/detag directly through Nominet, for a fee.
  • When you transfer a .uk domain name, use the Auto verification transfer method.
  • You can submit the transfer requests to RockNspace and Go Daddy in any order.
  • If you submit the transfer request to RockNspace first, you must submit the request to Go Daddy within a week.
  • If you submit the transfer request to Go Daddy first, you must submit the request to RockNspace by the next 8th day of the calendar month.
Transfers of TLDs other than those named above do not require any codes or tags.

Transfer Task 4: Unlock the domain name

Before you can transfer a domain name away from Go Daddy, it must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domain names.

To unlock:

  1. On the "My domain names" page, click the domain name you want to transfer.
  2. In the "Domain Information" section, find the "Locked" row and click "Manage".
  3. Select the "Unlock domains" check box and click "OK".

Transfer Task 5: Transfer the domain name to RockNspace

Once you have prepared the domain name at Go Daddy, you're ready to transfer to RockNspace.

To transfer your domain name to RockNspace:

1.    Log on to your RockNspace account.

2.    Enter Domain, Captcha -> "Transfer".

3.    Enter the Authorization Code (EPP) if required, Check any Domain Options you wish to purchase.

4.    If everything is Correct then Click "Checkout".

5.    Fill in your details if you do not already have an account set up with RockNspace If you have an account Click to Login

6.    If you have a Promotional Code enter it and click "Update Cart"

7.    If everything is correct click "Complete Order"

8.    Pay for Domain Transfer using PayPal (Note: You can pay without having a PayPal account just click I do not have a PayPal account and then follow instructions to use - VISA,MC,AMEX or Discover)

9.    Then Click "Pay".

10.  When the domain name contacts receive email from RockNspace asking them to approve the transfer, do so by following the instructions in the email.

Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:
  • Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
  • Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don’t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
  • Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
  • If you plan to transfer a large number of domains, but in separate requests, ask RockNspace’s transfer specialists to keep your proof of identity on file so you don’t have to resubmit it with every transfer request.
  • Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
  • For .uk and .ca names, always use the Auto verification method.

If Your Transfer Is Rejected: ICANN rules regarding transfer rejections

If your transfer is rejected, reviewing ICANN transfer rules may help you correct the reasons for rejection.
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